partially feel safe with the anti-COVID-19 protocols put inplace by their employer. 38% of them say they feel “very safe” and 51%, “fairlysafe”. Although employees across Canada generally report feeling protected fromthe risk of infection, this appears to depend on working conditions. On-siteemployees in contact with customers are most likely to be afraid of beinginfected by the virus at work: 31% of these employees report this fear. Amongemployees working from home nationally, 18% say they are concerned about thepossibility of contracting COVID-19. Indeed, atrisk in the context of handling products or customer services such as therapy.Is there a relationship between working conditions and fear of being infected
with COVID-19 at work? Pan-Canadian employees with on-sitecustomer contact Bulgaria Mobile Number List are also more likely to feel vulnerable (12% feel “somewhatunsafe” and 2% feel “very unsafe”) than those with no contact with customers onsite (5% feel “somewhat unsafe” and 1% “very unsafe”). However, this differencemay not be solely due to working methods. Business leaders have reportedhostile reactions and sometimes even harassment from customers resistant toCOVID-19 protocols/measures; this is one of the reasons why employees ofhardware stores located in Anjou and Pointe-Claire went on strike last year .As customer relations problems were identified as a source of stress for 21% ofemployees in Quebec, this may have worsened during the pandemic. Tip
for SMBs : When faced with hostile customers and fear ofcatching COVID-19, employees in customer-facing roles need increased support.Increase the frequency of breaks, offer individual meetings between employeesand managers, and encourage building relationships between colleagues to managestress in the workplace. What can employers do to reduce workplace stress? Thepandemic has had many effects on the mental health of employees, both in theworkplace and at home. As these issues can have a negative impact on jobperformance and productivity, it is clear that companies must engage inemployee support. Attention should be paid to the influence that the atmospherein the workplace can have on the mental state of employees, even
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